Corner the market with a Certificate IV in Business Sales. This qualification prepares students to practice their sales skills across a range of business sales contexts, including developing client relationships and business networks and identifying and planning sales prospects.


Certificate IV

Career pathways:

  • Accounts receivable clerk
  • Accounts payable clerk
  • Data entry operator
  • Junior personal assistant
  • Receptionist
  • Office administrator
  • Word processing operator

Start date:
Any time

Delivery mode:
On-site training


Entry requirements:
Students must be employed in a relevant position.

Training Synergies – RTO code: 32323

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Course Details

What you’ll learn
This qualification builds upon students’ existing sales skills and includes training on establishing networks, building client relationships, and developing a sales plan.


Students must complete 10 units to achieve this qualification: 4 core units and 6 elective units.

Core units:

Unit Code Unit Title
BSBPRO401 Develop product knowledge
BSBREL402 Build client relationships and business networks
BSBSLS407 Identify and plan sales prospects
BSBSLS408 Present, secure and support sales solutions


Elective units:

Unit Code Unit Title
BSBCUS402 Address customer needs
BSBLDR402 Lead effective workplace relationships
BSBLDR403 Lead team effectiveness
BSBRES411 Analyse and present research information
BSBCMM401 Make a presentation
BSBMGT401 Show leadership in the workplace

The course unit selection represents a reduced suite of elective unit options that have been selected and offered by Training Synergies – this may not include the full elective unit suite of options available under the national qualification packaging rules.


Learn in your workplace

Recognition of prior learning

Nationally recognised training

Get in touch to find out more about this course.