Looking to further your management career? Our Certificate IV in Leadership and Management provides you with the practical skills you need to take the lead in a range of industry contexts. Delivered in your workplace, this qualification prepares you to take control of your team by providing leadership and guidance.
FAST FACTS
Qualification:
Certificate IV
Career pathways:
- Coordinator
- Leading Hand
- Supervisor
- Team Leader
Start date:
Any time
Delivery mode:
On-site training
Location:
Australia-wide
Entry requirements:
You must be employed in a leadership role
Provider:
Training Synergies – RTO code: 32323
Course Details
What you’ll learn
This qualification builds upon students’ existing business management training and empowers them to demonstrate leadership and manage people across a range of industry contexts. Training covers a variety of areas, and includes effective workplace communication, effective workplace relationships, and operational planning.

COURSE UNITS
Students must complete 12 units to achieve this qualification: 5 core units and 7 elective units.
Core units:
Unit Code | Unit Title |
BSBLDR413 | Lead effective workplace relationships |
BSBXTW401 | Lead and facilitate a team |
BSBLDR411 | Demonstrate leadership in the workplace |
BSBXCM401 | Apply communication strategies in the workplace |
BSBOPS402 | Coordinate business operational systems |
Elective units:
Unit Code | Unit Title |
BSBLDR521 | Lead the development of diverse workforces |
BSBTWK401 | Build and maintain business relationships |
BSBOPS404 | Implement customer service strategies |
BSBPEF401 | Manage personal health and wellbeing |
BSBOPS403 | Apply Business risk management processes |
BSBWHS411 | Implement & monitor WHS policies, procedures & programs |
BSBPEF402 | Develop personal work priorities |
The course unit selection represents a reduced suite of elective unit options that have been selected and offered by Training Synergies – this may not include the full elective unit suite of options available under the national qualification packaging rules.