Looking to further your management career? Our Certificate IV in Leadership and Management provides you with the practical skills you need to take the lead in a range of industry contexts. Delivered in your workplace, this qualification prepares you to take control of your team by providing leadership and guidance.


Certificate IV

Career pathways:

  • Coordinator
  • Leading Hand
  • Supervisor
  • Team Leader

Start date:
Any time

Delivery mode:
On-site training


Entry requirements:
You must be employed in a leadership role

Training Synergies – RTO code: 32323

  • This field is for validation purposes and should be left unchanged.

Course Details

What you’ll learn

This qualification builds upon students’ existing business management training and empowers them to demonstrate leadership and manage people across a range of industry contexts. Training covers a variety of areas, and includes effective workplace communication, effective workplace relationships, and operational planning.


Students must complete 12 units to achieve this qualification: 5 core units and 7 elective units.

Core units:

Unit Code Unit Title
BSBLDR413 Lead effective workplace relationships
BSBXTW401 Lead and facilitate a team
BSBLDR411 Demonstrate leadership in the workplace
BSBXCM401 Apply communication strategies in the workplace
BSBOPS402 Coordinate business operational systems

Elective units:

Unit Code Unit Title
BSBLDR521 Lead the development of diverse workforces
BSBTWK401 Build and maintain business relationships
BSBOPS404 Implement customer service strategies
BSBPEF401 Manage personal health and wellbeing
BSBOPS403 Apply Business risk management processes
BSBWHS411 Implement & monitor WHS policies, procedures & programs
BSBPEF402 Develop personal work priorities

The course unit selection represents a reduced suite of elective unit options that have been selected and offered by Training Synergies – this may not include the full elective unit suite of options available under the national qualification packaging rules.


Nationally recognised training

Learn in your workplace

Recognition of prior learning

Get in touch to find out more about this course.